Vista Import with Complex Data

Vista has a reasonable data import mechanism when one row of import data equates to one Vista record. But the standard routines will not import data which does not fall into the standard model. This is a common occurrence when importing Command Alkon concrete data. It has multiple ticket elements in each imported data row.

With a custom stored procedure, and proper data capture, this type of import can be accommodated in Vista’s import. This is how we did it.

We created a user field to capture the entire string of data. This was attached to each ticket during the normal import process. Upon completion of the import, our custom process then when through extracting the additional records, added each one to the import tables, along with the appropriate validations. And finally, blanking out the custom field so it would not be retained in the database.

While this process underwent a bit of troubleshooting to ensure the implementation went well, it is daily in use, importing multiple concrete tickets with each imported data row.

If you have complex data you need imported, please contact us for a free estimate.

Cannot Login to StreetSmarts

Here are the two most common reasons that a StreetSmarts user cannot logon in version 8.

1. StreetSmarts requires any printers on the Maintain Printers form to be active and available. If the printer is down, no longer available, changed network locations, etc. the login will fail and return to the version 8 login.

2. The StreetSmarts admin user’s password has changed or the user has been inactivated. This is an operating system user, not a StreetSmarts user. It is often the administrator user, but does not have to be. Part of the StreetSmarts installation embeds this user and password for access to the database until the complete login occurs. If this user’s password changes or is the user has been inactivated, StreetSmarts logins will fail.

Correcting these issues are the most common ways to restore StreetSmarts access.

To correct the printer situation, a user must login with SBClient and remove the offending printer from the Maintain Printers form and save it. The admin password requires redoing the initial process in the Version 8 upgrade instructions, usually found on pages 63-66.